Enterprise Sage 300 ERP Transformation & Digitalization Program

Led the enterprise-wide implementation and transformation of Sage 300 ERP across 12 business entities, including 7 tea-related entities covering 15 tea estates. The initiative is focused on standardizing business processes, strengthening enterprise systems, improving operational visibility, and enabling integrated digital workflows across Finance, Procurement, HR, Operations, and Estate Management.

As the IT/technology lead, I oversee ERP implementation planning, business requirements analysis, vendor management, system integration, data migration, testing, deployment, user training, change management, issue resolution, stakeholder coordination, and post-go-live optimization.

The program involves the implementation and enhancement of multiple Sage 300 modules, integration with supporting business applications, process standardization, reporting improvements, and continuous system optimization to support a scalable and more digitally connected enterprise environment.

Key Responsibilities
- Lead the overall Sage 300 ERP implementation and transformation program from the IT/technology side.
- Coordinate ERP implementation activities across 12 entities and 15 tea estates.
- Manage ERP vendors, implementation partners, technical teams, and business stakeholders.
- Analyze and translate business requirements into effective ERP solutions.
- Coordinate system configuration, integration, data migration, testing, deployment, and post-go-live support.
- Drive standardization and optimization of business processes across multiple functional areas.
- Coordinate user acceptance testing, training, knowledge transfer, and change management.
- Monitor implementation progress, resolve critical issues, and coordinate corrective actions.
- Facilitate communication between senior management, business users, IT teams, and external vendors.
- Lead ongoing ERP enhancements, reporting initiatives, integration projects, and system optimization.