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Saidur Rahman

About

Head of IT | Digital Transformation & ERP Leader

I am a technology executive with more than two decades of experience aligning technology with business strategy to deliver secure, scalable, and high-performing solutions. My leadership spans enterprise IT strategy, digital transformation, ERP implementation, software engineering, cloud adoption, cybersecurity, and technology governance.

As Head of Information Technology at Duncan Brothers (BD) Ltd, I lead enterprise-wide technology operations across multiple business units, serving more than 300 users at 20 locations. I work closely with executive leadership to align technology investment, delivery roadmaps, vendor partnerships, risk management, and business continuity with the organization's operational and commercial objectives.

My track record is defined by measurable outcomes:

- Led 37 digital transformation initiatives, delivering a 21% improvement in operational efficiency - Implemented five enterprise platforms and modernized more than 20 business applications - Sustained 99.99% system availability across critical operations - Achieved zero major audit findings across three consecutive audit cycles - Built and retained a 14-member multidisciplinary IT team, embedding Agile, DevOps, architecture governance, security controls, and AI-assisted engineering practices

Core expertise: Enterprise Architecture · IT Strategy & Governance · ERP & Business Applications · Cloud Platforms (AWS, Azure) · Infrastructure Modernization · Cybersecurity · Business Intelligence · Software Delivery · API Integration · Vendor Management

Technical foundation: PHP (Laravel, Yii, CakePHP, CodeIgniter), ASP.NET, C#, React, SQL Server

I am open to senior technology leadership opportunities in Doha, Qatar, and across the GCC, including Head of IT, IT Director, Digital Transformation Lead, Engineering Manager, Software Development Manager, and Solutions Architect roles. I bring a pragmatic, business-led approach to building resilient technology operations and delivering modernization and cross-functional transformation at scale.

Dhaka, Bangladesh

Portrait of Saidur Rahman

Leadership philosophy

Lead with vision, empower people, drive innovation, and deliver measurable business value.

Skills

What I work with

Technology Leadership & Strategy

  • IT Strategy · 12y
  • Technology Roadmapping · 13y
  • Digital Transformation · 16y
  • IT Governance · 10y
  • Executive Stakeholder Management · 15y
  • IT Budgeting & Investment Planning · 10y
  • Business–IT Alignment · 15y
  • Change Management · 9y
  • Enterprise Architecture · 15y

Enterprise Architecture & Business Applications

  • Solution Architecture · 16y
  • ERP Implementation · 12y
  • Business Process Re-engineering · 14y
  • Application Modernization · 18y
  • Systems Integration · 17y
  • API Design & Integration · 14y
  • Requirements Analysis · 20y

Software Engineering & Delivery

  • Software Development Lifecycle (SDLC) · 20y
  • Agile & Scrum · 17y
  • DevOps · 10y
  • Architecture Governance · 10y
  • AI-Assisted Engineering · 2y
  • Code Quality & Review · 18y
  • Release Management · 11y
  • Technical Leadership · 16y

Programming & Frameworks

  • PHP · 21y
  • Laravel · 6y
  • Yii · 16y
  • CakePHP · 12y
  • CodeIgniter · 17y
  • C# · 6y
  • ASP.NET · 3y
  • React · 2y
  • JavaScript · 20y
  • RESTful APIs · 9y

Data & Business Intelligence

  • SQL Server · 16y
  • MySQL · 21y
  • Database Design · 21y
  • Business Intelligence · 13y
  • Reporting & Analytics · 15y
  • Data Migration · 17y

Cloud & Infrastructure

  • AWS
  • Microsoft Azure
  • Cloud Migration · 12y
  • Infrastructure Modernization · 12y
  • Network Infrastructure · 11y
  • High Availability (99.99% uptime) · 13y
  • Disaster Recovery · 11y
  • Business Continuity Planning · 12y

Cybersecurity, Risk & Compliance

  • Information Security · 10y
  • Security Controls · 19y
  • IT Risk Management
  • IT Audit & Compliance
  • Access Management
  • Policy & Standards Development

Vendor & Operations Management

  • Vendor Management
  • Contract Negotiation
  • IT Service Management (ITSM)
  • IT Operations
  • Multi-Site IT Support
  • SLA Management

People Leadership

  • Team Building & Retention
  • Cross-Functional Leadership
  • Mentoring & Coaching
  • Performance Management
  • Hiring & Talent Development

Credentials

Certifications

Education

Degrees

  • Master’s Degree, Computer Science & Engineering

    East West University · 2007–2010

Kind words

What colleagues and clients say

I had the pleasure of working with S M Saidur at Duncan Brothers Limited. He is a highly capable and dedicated IT professional, and someone I genuinely enjoyed working with. Saidur played an important role in helping me design the ERP solution for Duncan from scratch. We worked together to map the existing manual processes and identify opportunities for automation, particularly for garden management. This work helped lay the foundation for the eventual ERP rollout across Duncan's gardens. What I appreciated most about Saidur was his commitment and persistence. He is hardworking, honest, dependable, and always willing to help find a practical solution to a problem. His technical capability, combined with his positive and helpful attitude, made him an excellent colleague and a great person to work with. I would be happy to recommend Saidur to any organization looking for a committed, capable, and trustworthy IT professional.

Dewan Jahidul Hassan, CDFP, PMP CDFP / Innovation Fund / Digital Transformation, Banglalink

I have worked under Saidur Rahman’s leadership as ERP Manager at Duncan Brothers (Bangladesh) Limited, and I can say he is a strategic and dependable IT leader. Saidur led the company’s enterprise ERP journey, including the Sage 300 implementation and the Tea ERP rollout across our estates. He understood both the technology and the business. He worked closely with management and every department to map processes, set priorities, and make sure each system solved a real operational problem. He built strong governance into everything we delivered: clear controls, documentation, and data integrity. That discipline helped the organization go through multiple audit cycles without major findings. As a manager, Saidur gave his team clear direction, trusted us with ownership, and was always available when we faced difficult problems. He is calm under pressure, honest, and committed to doing things properly. I strongly recommend Saidur for senior IT leadership roles such as Head of IT or IT Director. Any organization would benefit from his leadership.

Md.Rajib Hasan Manager - ERP, Duncan Brothers Bangladesh Ltd.

I had the pleasure of working with Saidur for almost two years, and it was a great experience. He is a highly skilled software engineer who consistently delivers high-quality work and approaches every challenge with a positive, solution-oriented mindset. Saidur is dependable, collaborative, and always willing to help his teammates. He communicates well, takes ownership of his work, and is committed to delivering the best possible results. His ability to navigate complex technical requirements while maintaining strong architectural integrity consistently elevated our project outcomes. His technical skills, professionalism, and eagerness to learn make him a valuable asset to any team, and I highly recommend Saidur to any organization seeking a top-tier engineer.

Md. Nahid Rahman Ontu Software Project Manager, Storagely.io

I highly recommend S M Saidur Rahman. We worked together as colleagues, and I was consistently impressed by his dedication, problem-solving skills, and ability to work seamlessly within a team. Saidur brings a positive attitude and a strong work ethic to every project he touches. He is a fantastic collaborator who always delivers high-quality work, and he would be a highly valuable asset to any organization

Nazmul Hossain Core Software Engineer, Storagely.io

I have worked alongside Saidur Rahman as a fellow member of the management team at Duncan Brothers (Bangladesh) Limited, where I led HR and Welfare. He is one of the most dependable and business-minded leaders I have had the pleasure of working with. Saidur has been a true partner to HR. He led the technology behind our HR and workforce management systems, including the HRMS and the HR processes integrated into our ERP, serving employees across our offices and tea estates. He took the time to understand our policies and the realities of our workforce before designing solutions. He then guided employees at every level through the transition, ensuring that the systems were not merely installed but successfully adopted. I particularly value his disciplined approach to handling sensitive employee information. He established appropriate access controls and governance, giving HR confidence that confidential data was managed securely and responsibly. As a fellow member of the management team, Saidur is calm, fair, and solution-oriented. He builds strong working relationships across departments, brings people together, and keeps everyone focused on business priorities. I highly recommend him for senior IT leadership roles, including Head of IT or IT Director.

Ayesha Parvin Majumder Manager – HR and Welfare, Duncan Brothers Bangladesh Limited

It was a pleasure for me to work with Mr. SM Saidur Rahman while developing Chancery Law Chronicles (www.clcbd.org), the first ever Bangladeshi online case law database. Mr. Saidur is a highly skilled Full Stack Developer, who consistently goes above and beyond to deliver outstanding results. He has a remarkable ability to turn complex concepts into functional web applications. His proficiency in both front end and back end technologies makes him a versatile developer capable of handling a wide range of tasks. Mr. Saidur is not only technically proficient but also a great team player. He consistently collaborates effectively with designers, product managers, and other developers to ensure our projects are on track. I highly recommend Saidur Rahman to any organization seeking a dedicated, skilled, and proactive Full Stack Developer. He will undoubtedly make a significant impact on any development team and project.

Mohammad Ershadul Karim, PhD Faculty of Law, University of Malaya, Kuala Lumpur, Malaysia